My InFocus Bucks was declined.

Stores usually decline InFocus Bucks for 11 reasons, with the most common reasons being:

• Another link was clicked on immediately before purchase
• Coupons from outside of your InFocus Bucks website were used
• Cookies were blocked by anti-virus software.

1. Your cookies were turned off or being blocked by software like AdBlock or Anti-Virus programs.
2. You entered a coupon code not found on/or associated with XOOM Energy Rewards during the checkout process for the merchant.
3. You cancelled or returned the order.
4. You used a discount offer not offered by XOOM Energy Rewards.
5. You placed the order offline by calling the merchant.
6. You purchased a gift card or gift certificate.
7. You bought an item that did not qualify for InFocus Bucks.
8. The terms of the offer were not met. Please check the InFocus Bucks guidelines of each merchant.
9. You purchased an item online, but picked the order up in store. If we have not expressly noted that you can earn InFocus Bucks rewards in the InFocus Bucks guidelines for the merchant, you will not earn InFocus Bucks for your purchase.
10. You purchased prescription medications. Prescription medications (for humans & pets) are not eligible for InFocus Bucks.
11. You purchased a gaming system. Most merchants do not pay InFocus Bucks on gaming systems. Please check merchant guidelines.